Shipping Policy

Risk Matrix Labs · support@riskmatrixlabs.com

Processing time

[[State real order-processing time before dispatch.]]

Delivery estimates

Nothing ships. This is a test-mode proof.

[[Confirm this estimate against the supplier's actual performance. COMPLIANCE_GATE.md requires shipping estimates to be realistic.]]

Where we ship

We currently ship to: US.

Tracking

We email tracking once the carrier scans the parcel. Tracking is added when the supplier actually ships — never before.

Delays

Carrier and customs delays happen. If your order passes the estimate above, contact us and we will investigate and give you a straight answer.

Address errors and lost parcels

Tell us immediately if your address is wrong — we can usually correct it before dispatch.

[[State how lost or undelivered parcels are handled: replacement, refund, and the waiting period before either.]]